Frequently Asked Questions

Working with a smaller boutique firm has great advantages. Typically I have very quick turnaround times compared to a larger company. Because I work out of my home, my overhead is lower and that is reflected in my fees, however quality is never sacrificed. And, because it’s just me here, you’re always communicating directly with the person working on your project.
All of my branding, web design and photography services are packaged up nice and tidy, so that you can easily select just the right combination of services that fit your needs and your budget. If you need something in between, I am more than happy to provide add-ons and customize an existing package to suit you perfectly.

Please call me at anytime to discuss your project needs, or request a complimentary discovery call by filling out my Work With Me form and let’s talk!

Depending on my schedule, yes I can provide rush services for your project, however additional fees will most likely apply. Please contact me for details.
All of my websites include a Basic SEO package, which includes submitting your site to Google, Bing & DMOZ (the main search directory), keyword research, optimized page titles & descriptions & meta keywords. Additionally, I will provide you with my keyword research you can optimize your written page content with those keywords, which is the best strategy for search these day. Meta keywords in the code do not pack the same punch as optimized keyword rich page content, written in a conversational tone so that it make sense to the user.

I do not use any black hat SEO tactics, and I will advise you along the way how to make the best use of your content marketing strategies to drive traffic to your new website.

Additionally, if you have SEO needs beyond what I offer, I will happily connect you with an outside SEO expert that will be able to assist you.

Yes, I work with an excellent wholesale printer in California, that provides high quality products at great prices and will drop ship to your front door. Business cards, brochures, fliers, door hangers, you name it…..they print it…..and it will show up fast!

For a custom quote on printed products, please contact me!

There are several factors that play into this, beginning with the details of your project. For example an e-commerce web site will take much longer than a 5 page brochure site. Also, how quickly you are able to provide the required materials and then approve mock ups (if applicable) will play into how quickly your project will be completed.

Generally most websites will take between 4 – 8 weeks, depending on the scope and how quickly I am provided with materials. Some will be quicker, and some will take much longer.

I do not give completion dates for websites, as there are far too many factors to consider that can delay the launch of new sites, however I am committed to your success and I will do my very best to make sure your site is completed in a very timely manner so that you can rock on and do business!

Graphic design projects such as logos and business cards will generally take 2-3 weeks. Full scale branding services can take a bit longer, but generally not more than 6 weeks.

Yes!

All of my website are built with the WordPress content management system platform, which allows you the flexibility to manage and maintain your site yourself. I provide you with the training you need so that you can feel comfortable with managing your site.

If, at any time, you require updates that you’re not comfortable with, I’m here to help you and will provide that service to you at my normal hourly maintenance rate.

And, if you don’t ever want to do any updates yourself, that’s fine too! I have several maintenance plans to choose from that suit most every need and budget, and all include website updates and/or coaching to keep you on track and keep your website up to date and relevant. Some maintenance plans offer a discounted rate for additional work that exceeds the allotted time in your plan.

Even though regular website updates are highly recommended for your user’s best experience and website SEO, if you don’t want or need a monthly maintenance plan, updates can be done on an as-needed basis and then I send you a bill at the end of the month.

Absolutely, 100%, YOU own your website. You are free to have someone else update and maintain it, you can change it up anyway you like, you can move it anywhere you like should you need to — it’s completely yours.

While technically, since I am the creator, the copyrights for the website design belong to me, but by entering in a contract with me, you have permission to use the elements and designs created for your website, whether you continue to work with me or not. Let me explain a bit more and give you a couple of examples.

Let’s say you need a website built, but you don’t have a logo and it’s not really in your budget to create one right now. Instead, I create a simple word mark “logo” with your business name using just lettering, and that is what is displayed in the header of your website. This would be part of the web design process and you would have permission to use that for your website only. You cannot take that file and use it elsewhere, such as a Facebook cover image, your IG profile image, or in any type of print media such as business cards or fliers. If you do that, you will get a bill from me for logo design.

Another example would be that if I created an image or other graphic to use on your site, using imagery that you did not provide. That image is protected by copyright law, and I give you permission to use it on your site. You do not have permission to use that image anywhere else.

Having said that, if you wish to have these items fully at your use other than on your website, we can make that happen for an additional fee to cover the time involved to make those files ready for other media outside of a website.

Absolutely! Most of my clients are all over the US, even in Canada, so distance is not a consideration. As long as you have access to the internet and email, we’re good to go!